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The information contained in these resources does not necessarily reflect the views of the Partnership for Patients, the Centers for Medicare and Medicaid Services, The United States Department of Health and Human Services, nor the United States government.

Title Description
Seven Leadership Leverage Points for Organization-Level Improvement in Healthcare (Second Edition) A White Paper describing specific activities for leaders and specific changes in leadership systems, in which a small change might bring about large, positive, system-level results.
Patient Safety Leadership WalkRounds™ A toolkit describing a method for weekly leadership walkaround to engaged staff in a culture of safety.
A Framework for Leadership of Improvement An article outlining a framework to be used as a guide for health care leaders to assess and improve their organizations.
Getting Boards on Board: Engaging Governing Boards in Quality and Safety An article outlining 6 things all boards can do to improve quality and reduce harm.
5 Million Lives Campaign. Getting Started Kit: Governance Leadership “Boards on Board” How-to Guide How-to Guide outlining 6 key governance leadership activities Boards of Trustees in all hospitals should undertake to improve quality and reduce harm.
Strategies for Leadership: Patient and Family-Centered Care A multimedia resource guide and hospital self-assessment tool to help hospitals become more patient and family focused in their care practices.
Hospital Survey on Patient Safety Culture A hospital patient safety culture survey toolkit.
A Resource List for Users of the AHRQ Hospital Survey on Patient Safety Culture A list of resources organized by the twelve dimensions of the AHRQ Hospital Survey on Patient Safety Culture.
Behaviors that undermine a culture of safety [PDF, 38KB] A Joint Commission Sentinel Event Alert describing behaviors that undermine a culture of safety.
Partnering with Patients and Families to Enhance Safety and Quality: A Mini Toolkit [PDF, 250KB] This toolkit describes the importance of partnering with patients and families to enhance quality and safety. Tools and resources are provided to help hospitals reach this goal.

Other Useful Tools and Resources

Other Useful Tools and Resources
Title Description
Leadership Committed to Safety [PDF, 37KB] A Joint Commission Sentinel Event Alert
Appoint a Safety Champion for Every Unit Tips for appointing a safety champion to each unit or department.
30 Safe Practices for Better Health Care [PDF, 578KB] A Fact Sheet listing 30 Safe Practices to improve health care.
Organizational Tools Tools of the World Health Organization including leadership assessment tools.
A Leadership Framework for Culture Change in Healthcare [PDF, 1022KB] An article describing how Ascension Health uses its framework for culture change to advance patient safety.

Have resources to share? We’re also interested in collecting tools, resources, case studies, and innovative ideas about hospital acquired conditions, readmissions, leadership and culture change for incorporation into the Partnership for Patients Community of Practice. Contact for information on how to submit your resources.

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